Information Technology Manager

Wolfe Inc. - Concord, NC

Keystone Laboratory Inc. - Asheville, NC

An exciting and challenging opportunity awaits a highly qualified IT Manager in one of the most beautiful areas in the country, Asheville, NC.

About Wolfe Inc.

Wolfe Inc. has been in the business of providing powerful hiring and retention solutions for over 35 years. We offer timely FCRA-compliant background screening, DOT and Non-DOT drug testing, and integration possibilities. With locations in Charlotte, Concord, and Asheville, we provide a comprehensive array of clinical and forensic drug testing services, background screening, and applicant tracking program management for organizations of every size and type here in North Carolina and across the nation.

About Keystone Laboratory Inc.

Keystone Laboratories, Inc. is a dual CAP-accredited and CLIA certified lab providing clinical and forensic toxicology testing services for more than 35 years. Keystone has developed an innovative platform of services to ensure the success and growth of organizations throughout the United States. For more information about Keystone Lab, visit our InstagramLinkedInTwitter, and Facebook pages. 

Position Summary

The ideal candidate will be a strategic partner in our organization and will work directly with executive leadership to align IT strategy with the strategic goals of the organization. The IT Manager is responsible for all IT (Information Technology) aspects in the organization including needs assessment, solution evaluation, vendor selection, and implementation, as well as Integration with vendors. This is a hybrid position that can be based in Asheville, NC or Concord, NC depending on the location of the ideal candidate.

Responsibilities

Manage IT staff along with coordinating yearly reviews

Maintain & review IT infrastructure, service contracts, and negotiations

Maintain & review IT protocols and standards

Maintain IT policies and procedures

Manage Internship programs with local community colleges

Function as the lab information system administrator

Maintain local VMware servers and redundant systems

Perform necessary training requirements for staff

Perform software demonstration using Zoom Webinars

Manage cloud infrastructure and security

Manage cloud software releases

Project manage the following items:

  • Integrations with LIS, EMR, EHR
  • Integrations with ATS/HRIS
  • Custom software spec and design
  • Software development life cycle – SDLC
  • In-house developed software
  • In-house third-party software
  • Servers
  • PC Workstations
  • Network

Manage third party cyber defense staff

Manage disaster recovery systems and processes

Run checks and pen tests on internal and external software

Maintain website certificates and domains

Provide light programming development when needed

Brainstorm with staff on R&D and software development

Qualifications

Minimum requirements:

  • Certifications: MCSE, CCNA, CCNP, CCIE, CNE, VMware or similar
  • Education: bachelor’s degree in computer science, Information Technology, or commensurate experience.

Abilities required

  • Systems: Windows, Linux, OS X and Cisco Systems, VMware, Apple, Azure Cloud Services, VMware Servers, VMware Networking, Stonly Software, Mitel Telephone Networks, NxtGen Firewalls, Zoom.
  • Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS, Mitel, VMware, Azure networking.
  • Software: Microsoft Office Admin, Microsoft Office 365, Microsoft TEAMS, QuickBooks, Visual Studio 2017 & 2019, Microsoft API 2.0, RESTful APPS, LogMeIn, Zoho, FreshService, Stonly, FreshDesk, Snag-it, Hub Spot, Constant Contact, TeamWork Project Management and Trello.

Offer of employment with Wolfe Inc. / Keystone Laboratory Inc. is conditioned upon the successful completion of a background verification check and drug screening, subject to applicable laws and regulations.

Wolfe Inc. / Keystone Laboratory Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other status protected by law.

Equal Opportunity Employer, including disabled and veterans.